Analyst – ICS Reporting & Analytics

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviours, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to
providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes
an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role

The B30 Analyst operates within a centralised ICS Reporting Processes Hub and plays a key role in delivering data-driven reporting processes at scale, combining technical expertise, control discipline, and analytical insight.

This role is responsible for executing end-to-end processes with strong control discipline, ensuring outputs are accurate, complete, and audit-ready. The Analyst supports scalable and consistent delivery across multiple markets, partnering with stakeholders across Governance & Control, Compliance, Data, Business, and Operations to ensure data integrity, resolve issues, and improve reporting outcomes.

Working under the guidance of the B35 Manager, the Analyst contributes to continuous improvement and process optimisation, helping evolve the Reporting Processes Hub into a scalable, efficient, and risk-managed delivery model.

The ideal candidate brings strong technical and analytical capabilities (e.g. SQL, Python, Excel, Power BI), with the ability to manipulate, analyse, and interpret data, identify issues and trends, and translate insights into clear, actionable outcomes. Strong problem-solving, communication, and business understanding are essential for success in this role.

Key Responsibilities

• Execute end-to-end regulatory reporting processes, ensuring outputs are accurate, complete, and delivered on time, in line with defined standard operating procedures (SOPs) maintain consistency in execution across markets.
• Perform data analysis, validation, and reconciliation to ensure data integrity, identify issues, and support reliable reporting outcomes.
• Develop and maintain dashboards and reporting outputs (e.g. Excel, Power BI), translating data into clear, actionable insights for stakeholders.
• Leverage data, automation, and AI/GenAI tools to optimise reporting processes, improve efficiency, and enhance accuracy and turnaround times.
• Identify opportunities to standardise, streamline, and improve reporting workflows, supporting scalable delivery across multiple markets.
• Partner with stakeholders across Governance, Compliance, Data, and Operations to support effective reporting delivery and resolve data-related issues.
• Ensure all reporting and AI-enabled processes comply with control, data governance, and regulatory requirements, maintaining audit-ready outputs.

Skills & Experience

• 3-5 years of experience in reporting, data analysis, or regulatory/control environments. + business acumen, interpret data
• Strong technical foundation with hands-on experience in data analysis, reporting, and automation tools. Advanced Excel, SQL, and data visualisation tools (e.g. Power BI) are required experience with Python or similar is a plus.
• Strong analytical skills with the ability to manipulate, validate, and interpret data, and translate it into clear leadership-ready insights.
• Excellent English communication skills (verbal and written), with the ability to present insights clearly and effectively.
• Strong organisational skills, with the ability to manage multiple priorities and reporting timelines in a structured environment.
• High attention to detail with a focus on data accuracy, quality, and audit-ready outputs.
• Experience in building dashboards, reports and automated data solutions to improve efficiency and consistency.
• Familiarity with AI/NLP or automation tools to support data analysis, insight generation, and reporting efficiency.
• Ability to perform data validation, reconciliation, and consistency checks across reporting outputs.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.