Job Title
- IND Analyst I- Order to Cash ARL- 8.1
Solution Line
Position Type
Work Location
Working Style
Cab Facility
Shift Time
People Manager Role
Required Education and Certifications Critical for the Role
- Graduate in commerce or post-graduate (full-time) from an accredited university
Required Years of Experience
- 1-3 years of previous Order to Cash experience from international organizations
General Description of the Role
- Provide quality service within agreed timelines in handling Project, Contract, and Invoicing-related requests.
- Ensure a high level of Aon satisfaction in Contract to Invoicing lifecycle processes.
Job Responsibilities
Operational Responsibilities
- Able to set up Projects, Contracts, and perform Invoice processing requests received from Project managers.
- Set up projects and contracts, calculate volume upload requirements, troubleshoot revenue and invoicing issues / prepaid reconciliation.
- Work closely with Aon Project Managers on their requests for any open clarifications or queries to ensure timely completion of tasks.
- Assist Project managers and Project administrators in the preparation and analysis of monthly financial reports (like Time, Revenue, andbilling reports) for Aon management.
- Ensure completion of straight-line revenue items.
- Recognizing revenue as per SOX guidelines and reporting.
- Troubleshoot AR-related issues, manage resource scheduling and time administration, support month-end revenue/accrual and research/month-end misses / Shell contracts / missed revenue, and track expired contracts.
- Maintain accurate records to support the audit trail for assigned requests.
- Provide required information to support both internal and external auditors.
- Identify areas for improvement of processes to increase efficiencies.
- Assist and support the implementation of new systems and processes as directed.
- Ensure an effective backup plan is in place.
- Proactively escalate issues to the supervisor/manager that require intervention/clarification from senior leadership.
- Ensure all transaction processing is prompt as per CTP/CTQ and SLA.
- Ensure all the supporting documents are available to support the Audit.
Financial Responsibilities
- Identify areas of cost reduction by Process Improvements [Work and Nonwork related].
- Assess risks/costs associated with process delays and timely escalate the same to the leadership team.
People Responsibilities
- Participate in Team Initiatives/events.
- Share ideas and seek clarification.
- Support center-sponsored Team Activities.
- Share best practices - leverage the knowledge across teams.
- Create good relations with internal and external customers.
- Work on the development of the people on the team.
Other Responsibilities
- Ensure team members maintain high morale.
- Lead process improvement initiatives.
- Provide Internal & External Audit Support
Skills/Competencies Required
- Attention to detail and inquisitive mindset.
- Ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately while working in a fast-paced and vibrant environment.
- Excel expertise and preferable knowledge of reporting tools like Power BI, Tableau.
- Understanding of Order to Cash Cycle and basic accounting skills with work experience would be an advantage.
- Ability to organize and analyze large volumes of data, and perform data reconciliations of revenue and billings.
- Ability to work independently, with minimal supervision, under tight deadlines.
- Ability to organize financial data and present clear and concise analysis to senior executives to enable invoicing decisions.
- Ability to effectively interact with both internal and external contacts in person, by e-mail, and by phone.
