Description
About Alvarez & Marsal
Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging workguided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity - are why our people love working at A&M.
The Team
GESS group at A&M provides critical business support to the firm and encompasses a range of functions including Information Technology, Marketing, Information Security, Insight Centre & Knowledge Management, Corporate Real Estate, Human Resources, and Operations. GESS enables A&M's client service delivery, go-to-market, risk management and growth goals as a strategic partner.
How You Will Contribute
The Workday HRIS Analyst will be responsible for maintaining and optimizing Workday for our firm. As an established Workday customer, we are continually adding new modules, enhancing existing functionality, and helping our users get the most out of Workday. The current modules in use at A&M are HCM, Recruiting, Talent and Performance, Payroll, Benefits, Time Tracking, Absence and Projects. Unlike many other companies, HRIS Analysts at A&M are cross trained to work across our various modules. We have core module focus areas but are fully encouraged, trained, and expected to understand and support the end-to-end touchpoints within other modules. There is ample opportunity to learn and support the entire system.
Key Areas of Responsibilities:
- Leads requirements gathering, design, build, test, and deployment of new functionality or modules. Understands the importance of change management to facilitate the transition to new technology and processes
- Addresses end-user support cases as assigned. Troubleshoots and resolves production support issues and resolves defects timely and with exceptional customer service
- Effectively partners with teams such as HR, Recruiting, Benefits, Payroll, Finance, IT, and others to provide support for requests such as enhancements, defects, and new functionality.
- Performs research into problems, identifying opportunities to correct the situation, and seeks opinions and feedback on suggested solutions. Looks beyond the surface to ensure the solution will fix the problem.
- Utilizes their Workday knowledge to make recommendations on new functionality, provide creative solutions to business user requests and improve overall usability of the Workday system.
- Frequently provides status updates on in progress work items or projects assigned.
- Maintains technical and industry trend knowledge by participating in Workday Community and other forums, including on-line discussions, brainstorms, voting, training, webinars, etc.
- Participates in bi-annual Workday releases by reviewing release notes, educating end users on new functionality, making recommendations on functionality to deploy, conducting new functionality and regression testing
Qualifications
- Bachelor's degree in Human Resources, HRIS, Business Administration, IT/IS, MIS, or related field preferred
- Knowledge of HR processes (from previous assignments, roles, experience in HR i.e., responsibility in new hires, terminations, leaves of absences, employee benefits, immigration, etc.).
- Minimum 4-years of experience in Workday configuration and functional support
- Highly proficient in Microsoft Excel
- Excellent English language, interpersonal, oral, and written communication skills are essential
- Proven record of setting delivery commitments and meeting expectations
- Analytical mindset with a strong ability to identify, troubleshoot, and resolve system issues
- Ability to manage multiple, high priority tasks and adjust to shifting priorities, while meeting deadlines
- Must be self-motivated and able to work independently as well as on a team
- Demonstrated ability to quickly adapt to learn new systems and processes.
- Ability to work within a team environment with global team members and time-zones
- Ability to learn technology quickly through instruction and self-training.
- Ability to learn Workday reporting and calculated fields
- Customer service oriented with a demonstrated desire to exceed expectations and deliver an excellent experience
- Flexibility to work hours that overlap with Eastern Standard Time.
Your journey at A&M
We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.
Inclusive Diversity
A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging workguided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversityare the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.
Equal Opportunity Employer
It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
