Job Description
Responsible for onboarding Private clients for Global Onboarding function based in India. (supporting the transition of Private onboarding to India from local entities and also in building the sufficient regulatory capacity to perform on ongoing AML requirements, ongoing due diligence (ODD) , CTF and Tax client evaluations.
Conduct performance reviews for the Team.
Streamline and optimize onboarding processes where possible and contribute actively to creating and maintaining global policies, procedures and work instructions.
To identify and escalate potential areas for process improvement and system automation with focus on enhancing the client experience;
Take part in insourcing of onboarding tasks from regions and integrate into day-to-day work for the teams when requested.
Actively ensure that onboarding engages positively with any stakeholders and maintain a high service level at all times.
To meet the SLAs for processing the incoming cases and meet the agreed Quality standards;
To work with key internal stakeholders within the Global Onboarding & KYC teams;
To take ownerships of implementation of new features and incorporation of new rules and regulations of the teams working processes;
Mandate
Education: Graduate or other equivalent degree.
Should be able to multitask among core onboarding activities and related admin tasks with reasonable efficiency and accuracy.
Should have relevant experience in KYC and Onboarding.
Good Communication (Verbal and written).
Fraud Risk Assessment / AML, Onboarding
