Analyst Business Intelligence (Operations Product & Support)

Key Responsibilities:

• Develop, maintain, and enhance operational reports and dashboards using PowerBI, SharePoint, MS Excel, and MS Lists.
• Collaborate with various departments to gather and understand business requirements and translate them into effective reporting solutions.
• Analyze data to identify trends, patterns, and insights that can drive business decisions.
• Ensure data accuracy and integrity in all reports and dashboards.
• Manipulate and transform data to create meaningful and actionable insights.
• Provide training and support to team members on the use of PowerBI, SharePoint, MS Excel, and MS Lists.
• Continuously seek opportunities to improve reporting processes and tools.
• Respond to ad-hoc reporting requests and provide timely and accurate information.

Skills Required:

• Proven experience with Microsoft PowerBI, SharePoint, MS Excel, and MS Lists.
• Strong analytical and problem-solving skills.
• Proficiency in data manipulation and transformation.
• Data-oriented mindset with a keen eye for detail.
• Ability to understand and interpret business requirements.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with a focus on data accuracy and quality.

Qualifications and Experience:

• Bachelors degree in Business, Information Technology, or a related field.
• 5 - 10 years of relevant experience in an operational reporting role.