AM- O2C

Ready to shape the future of work
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Assistant Manager, Accounts Receivable
Reports to: Assistant Controller/Controller
In this role, you will be responsible for Responsible for maintaining the accounts receivable ledgers and records including processing recurring and manual billings, applying cash receipts and reconciling tenant accounts.
Responsibilities
.Prepare and post recurring rent, CAM, utility, tax, and miscellaneous billings as per lease terms, inclusive of obtaining approvals
.Process ad hoc manual billings (e.g., tenant billbacks, percentage rent)
.Process annual operating and tax reconciliation charges/credits
.Process cash applications for checks, ACH, wires, and lockbox payments with high accuracy.
.Match tenant remittances to open invoices and apply cash in property management systems like Yardi and JD Edwards.
.Generate and send invoices to tenants when applicable
.Provide supporting documentation for discrepancies between billed amounts and payments received to facilitate follow-up with tenants by Management Services
.Generate and provide aging reports to Management Services as required
.Collaborate closely with onshore stakeholders including Property Managers, Client AR Leads, and Treasury teams to ensure accurate, timely, and compliant execution of tenant billing and cash application activities across assigned property portfolios.
.Review recurring and non-recurring tenant invoices in accordance with lease terms, billing schedules, escalation clauses, and client-defined cut-off calendars.
.Supervise cash application activities across multiple bank accounts, lockboxes, and payment modes (checks, ACH, wires), ensuring accurate matching of remittances to tenant invoices and proper posting within property management systems.
.Monitor unapplied, unidentified, and misapplied cash balances support root-cause analysis and driving resolution through structured coordination with onshore teams and clients.
.Own AR aging reviews and support client teams with detailed AR analysis to enable collection prioritization and dispute resolution.
.Ensure all billing and cash application activities comply with client policies, internal audit requirements, and documented SOPs.
.Act as the primary escalation point for AR-related operational issues, system challenges, and client concerns, ensuring timely resolution and clear communication.
.Support internal and external audits by providing billing, cash application, and reconciliation documentation, explanations, and walk-throughs as required.
.Identify opportunities for process standardization, efficiency improvement, and automation within billing and cash application workflows, and support implementation initiatives.
Qualifications we seek in you!
Minimum Qualifications
.Bachelor's degree in commerce or accounting from an accredited university.
.Relevant years of accounting experience Commercial/Residential Real estate or property management experience preferred.
.Proficient in accounting software (e.g., Yardi, MRI, JD Edwards, Entrata etc.) and Microsoft Excel.
.Strong understanding of AR billings and cash applications
.Excellent organizational skills, Attention to detail & Excellent quantitative skills
.Strong communication skills
.Ability to interact with clients and stakeholders effectively.
.People management exposure (training, mentoring, handling small teams).
.Ability to work independently and manage multiple priorities under deadlines.
Shift Details:
.Afternoon/Evening Shift: 2:00 PM - 12:00 AM IST
Why join Genpact
.Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
.Make an impact - Drive change for global enterprises and solve business challenges that matter
.Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
.Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.