Altiris Professional

Manage Altiris Deployment Server and associated tools such as PC Transplant and Local Recovery Pro.

Handle end-user incidents, work orders, and service requests efficiently to maximize productivity.

Troubleshoot and resolve issues related to Windows XP Professional, Windows 7 Enterprise, and Windows Server 2003/2008.

Support MS SQL 2000/2005 database operations and deployments.

Create and maintain software packages using InstallShield Studio and Wise Package Studio.

Ensure tasks are executed correctly the first time by following defined processes and communicating effectively.

Continuously improve skills and implement best practices for system monitoring and deployment.

Assist in monitoring and reporting system events and escalations through monitoring tools.