AJO AEP Developer

Zentek Infosoft

Hyderabad, Chennai, Bengaluru

6-11 Years

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Job Description

Key Responsibilities:

Design and manage Real-Time Customer Profiles (RTCP) and identity stitching
Develop and maintain XDM schemas and Experience Events
Integrate AEP with external data sources and APIs
Enable audience segmentation and cross-channel activation
Orchestrate omnichannel customer journeys with triggers, conditions, and actions
Implement real-time, event-driven, and scheduled journeys
Apply personalization and decisioning logic to boost engagement
Develop campaign strategies including batch, triggered, and lights-on
Configure and manage offer decisioning and JSON-based API delivery
Integrate with CITSLE APIs for digital and OneView channels
Design and validate JSON payloads for accurate offer delivery
Ensure secure and reliable API communication
Monitor and troubleshoot API workflows and offer delivery pipelines
Collaborate with marketing, data, and engineering teams to meet business objectives
Provide SME-level support for Adobe Journey Optimizer and AEP
Stay updated on Adobe product enhancements and best practices

Required Skills & Experience:

7+ years of hands-on experience with Adobe Experience Platform and Adobe Journey Optimizer
Strong expertise in customer journey orchestration and real-time data triggers
Proven experience with JSON-based API integration and offer delivery
Familiarity with CITSLE or equivalent enterprise integration frameworks
Ability to translate business needs into scalable AEP solutions
Attention to detail and advanced problem-solving skills

Preferred Qualifications:

Adobe Certified Expert Journey Optimizer or AEP
Experience with Adobe Target, Adobe Campaign, or other Adobe Experience Cloud tools
Knowledge of A/B testing and campaign experimentation
Background in digital marketing, CRM, or customer experience strategy

More Info

Job Type:

Permanent Job

Industry:

Information Technology

Role:

Software Developer

Function:

IT/Software Development - Application Programming/Maintenance

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Zentek Infosoft

Zentek Infosoft is a next-gen development and engineering solutions company, dedicated to crafting innovative answers that seamlessly blend data insights, unique user experience, and intelligent platforms to tackle modern problems. Within our portfolio, Votermood is a pioneering SaaS platform designed to empower citizens, political parties, and elected representatives. Serving as a digital gateway, Votermood cultivates inclusivity, collaboration, and transparency in the democratic process. Emploin, our AI-driven flagship product, revolutionizes Hire-to-Retire management. Seamlessly integrating workforce operations, unifying employee databases, and ensuring robust data protection, Emploin reshapes how businesses manage human capital and individuals navigate their career growth. Beyond our flagship products, Zentek empowers businesses with tailored digital solutions through Application Development, Project Management, Business Analysis, Testing, and Network/Infrastructure services. Our client-first and highly collaborative approach makes us a trusted partner for businesses looking to accelerate their digital journey with efficiency and excellence. At Zentek, we also offer staff augmentation services in the US and India, to help our clients meet their IT development requirements, ensuring excellence in every project.

Job ID: 120868707

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