AIX L2 & L3 Professional

Squircle It

Noida

4-9 Years

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Posted 4 hours ago
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Job Description

Key Responsibilities

Respond to service requests and incident tickets within SLA guidelines and manage the complete ticket lifecycle
Install, configure, and maintain software, hardware, and servers on AIX systems, including backups and basic patching
Perform root cause analysis on recurring incidents and implement corrective actions to prevent future issues
Track and resolve critical tickets from dial-home alerts, emails, and chats, ensuring fast resolution for high-priority incidents
Coordinate with on-site teams for complex issues and analyze logs gathered through automation tools such as ChatBots
Ensure timely provision of user and application access, and maintain data and log backups
Support system monitoring and troubleshooting across Linux, Unix, and Windows environments
Follow ITIL best practices for incident management and change control

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Indian

About Company

Squircle It

Our clients says we are a team of amazing designers and developers who have produced stunning websites / apps and got the best rankings through internet marketing activites for their business online. we believe no client and project is same and we approach all our projects the same way. Through the years all our clients have replied on us to give them the best solution which works for their business and we are glad to say that we have not yet failed in doing so. we continue to improve and grow to make sure our clients gets the best of the internet world. We do IT.

Job ID: 146201889

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