Job Description
Position: Airport Team Leader
Location: Indore
Department: Marketing / Business Development
About The Role
We are looking for an energetic and result-oriented Airport Marketing Team Leader to manage on-ground marketing activities at the airport, lead a promotional team, and drive customer acquisition. This role focuses on brand visibility, lead generation, and conversion through direct passenger engagement in a high-footfall environment.
Key Responsibilities
Lead and supervise airport marketing promoters and executives
Plan and execute on-ground marketing campaigns and activations
Engage with passengers to promote products/services and generate leads
Ensure daily targets for leads, sales, or sign-ups are achieved
Coordinate with airport authorities and internal teams for smooth execution
Monitor team performance, attendance, and productivity
Handle customer queries and ensure positive brand representation
Prepare daily/weekly performance reports and share with management
Train team members on pitch, product knowledge, and customer handling
Desired Skills & Competencies
Strong team leadership and people management skills
Excellent communication and convincing abilities
Target-driven mindset with sales orientation
Ability to work in shifts in a fast-paced airport environment
Good presentation and brand-handling skills
Basic proficiency in MS Office / CRM tools
Qualifications
Graduate in Marketing, Business, or any discipline
46 years of experience in field marketing, airport marketing, or promotions
Prior Experience As a Team Leader / Supervisor Preferred
Experience in aviation, telecom, BFSI, retail, or service marketing is a plus