Description
We are looking for enthusiastic individuals to join our team as Airport Ground Staff. This role is ideal for freshers/entry-level candidates who are passionate about customer service and the aviation industry.
Responsibilities
- Assist passengers with check-in and boarding processes.
- Manage baggage handling and ensure proper loading and unloading of luggage
- Provide information and assistance to passengers regarding flight schedules and airport services
- Coordinate with ground operations teams for smooth flight handling
- Ensure compliance with safety and security regulations at the airport
- Address passenger queries and resolve issues on time
- Maintain cleanliness and organization in the boarding area and check-in counters
Skills and Qualifications
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills for handling check-in systems
- Customer service orientation and problem-solving abilities
- Knowledge of airport operations and safety regulations is a plus
- Ability to work in shifts, including weekends and holidays
- Teamwork and collaboration skills
