Role: AI - Senior Product Manager
Department: AI Products
Location: Bangalore [In-Office]
Type: Fulltime
YOE: 7+ Years
About us :
Established in 2015, ClickPost is Asia's fastest-growing Logistics Intelligence Platform, dedicated to enhancing post-purchase experiences for retail brands. With seamless integration with over 500+ carriers, we empower leading retailers across India, including 6 Unicorns, to manage 120+ logistics partners via a single API gateway. Backed by Times Internet, Rebright Partners, and other marquee investors, we have achieved profitability and experienced exponential growth, expanding 10x in the past 2 years.
Role Overview:
- We are seeking an experienced AI - Senior Product Manager to define product vision, roadmap, and execution strategy for AI-powered products, translating business problems into scalable AI solutions. The ideal candidate will be responsible for building and executing new initiatives and roadmaps, understanding market dynamics, and creating business cases for product opportunities.
- Additionally, they will scale existing products, drive feature adoption, and enhance the overall product experience through data-driven insights and experimentation.
What you will do :
- Define product vision, roadmap, and execution strategy for AI-powered products, translating business problems into scalable AI solutions.
- Work closely with engineering, data science, design, and GTM teams to deliver high-impact AI features from concept to launch.
- Own product discovery by identifying customer pain points, validating opportunities, and prioritizing initiatives using data and user feedback.
- Drive AI model adoption, performance, and business outcomes through experimentation, analytics, and continuous optimization.
- Stay current with advancements in AI/LLMs and convert emerging technologies into practical product capabilities that create measurable customer value.
- Manage product launches end to end with beta customers and internal teams
- Conduct customer interviews and gather insights to inform feature releases and customization requests.
- Advocate for cross-sell and upsell opportunities to drive business growth.
- Collaborate with Engineering, Design, and customer facing teams to deliver exceptional user experiences.
- Establish strong team culture and lead squad sprints, setting responsibilities, and reviewing deliverables.
What You'll Need to Succeed:
- 5+ years of hands-on product management experience across Product, AI/ML, or Technical Product roles, with a proven track record of building and scaling production-grade enterprise AI products.
- Understanding in modern AI systems, including LLMs, RAG, agentic workflows, embeddings, prompt engineering, AI orchestration, and evaluation frameworks.
- A relentless growth mindset with a strong bias for action
- Demonstrated success in leading Enterprise/B2B product launches from concept to market.
- Excellent strategic thinking, prioritization, and long-term roadmap creation skills.
- Industry experience and familiarity with AI, UI design, APIs, and web/mobile application architectures.
- In-depth understanding of the E-commerce ecosystem, funnels, agile methodologies, and product documentation.
- Comfortable with ambiguity, adept at transforming broad ideas into actionable plans.
- Empathetic towards users and colleagues, creative, and enthusiastic about innovation.
- Excellent communication, presentation, and stakeholder management skills.
- Bachelor's or Master's degree in relevant field; preference for Computer Science background.
- If you meet the qualifications and are passionate about driving product innovation in a dynamic environment, we encourage you to apply for this exciting opportunity to lead our product team.
Perks & Benefits:
We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.
- Competitive salary package with performance-based bonuses.
- Comprehensive health insurance coverage for you and your dependents.
- Flexible working hours with Hybrid work arrangement.
- Generous vacation and time off.
- Continuous learning and professional development opportunities.
- Employee assistance program for mental health and well-being support.
- Supportive and inclusive work culture promoting diversity and collaboration.
