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Job Description

Role: AI Engineer

Experience: 5 to 10 Years

Location: Chennai / Hyderabad

Key Skills:

- Python, SQL, APIs integration

- NLP & Speech AI (ASR, TTS basics)

- Generative AI: Prompt Engineering, RAG, summarization

- Contact Center Platforms: Genesys / NICE / Avaya (preferred)

- Frameworks: LangChain, Azure OpenAI

- Vector DBs & search (Azure AI Search, Pinecone)

- Cloud: Azure (preferred)

Responsibilities:

- Build AI-powered virtual assistants and agent copilots

- Implement call summarization, sentiment analysis, and automation use cases

- Develop RAG pipelines for knowledge retrieval (KB, SOPs)

- Integrate AI solutions with contact center platforms

- Ensure compliant, secure, and scalable deployments

More Info

Job Type:
Industry:
Employment Type:

Job ID: 152715713

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