Job Description
A results-oriented engineering team developing robust, scalable platforms with a core focus on case management systems, workflow orchestration, and operational efficiency. We operate at the intersection of technology and business to deliver high-impact solutions for customer, colleagues and enterprise.
AI Engineer III leads the full software development lifecycle of LMM and Agentic AI based solutions, ensuring high reliability and efficiency through collaboration, innovative solutions, and rigorous code standards.
Responsibilities
- Advances the design, development, testing, and deployment of LMM and Agentic AI based software applications and systems
- Drives the modification, documentation, and maintenance of software to ensure high reliability and availability
- Collaborates with cross-functional teams to address advanced technical challenges and optimize application performance
- Analyzes system requirements and delivers innovative technical solutions to enhance software quality and efficiency
- Completes code reviews and automated testing to maintain high-quality code standards
- Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives
Qualifications
- Bachelor's degree in Computer Science, Computer Engineering, and/or comparable experience
- Knowledge of Agentic framework and tools like LangChain, Langgraph, RAG Pipelines,distributed (multi-tiered) systems, algorithms, NoSQL and relational databases
- Knowledge of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)
- Work Experience:
- Software engineering and development experience or a related job
- Experience in Agentic and LLM based application design, software development, and automated testing
- Experience in object-oriented design and coding with variety of languages
- Experience in distributed (multi-tiered) systems, algorithms, and relational databases
- Experience in Agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories
- Experience in automation testing and documentation (i.e. automated, functional, and performance)
About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About The Team
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
