AI Automation Lead

About the Role

This is a cross-functional role. You will embed with every department at Decode Age, study how they work, identify what is manual and repetitive, and replace it with intelligent automation. You will own this function end to end from discovery to building to training the team. You will work closely with our CTO, who will support and unblock you. The ownership, however, is fully yours.

Responsibilities

Audit and Discovery

• Spend time with each department to understand their workflows in depth
• Identify tasks that are manual, repetitive, or time-consuming
• Prioritize automation opportunities by impact and effort and maintain a clear roadmap

Building and Execution

• Design and build automation workflows using n8n, Claude API, Python, and other open-source tools
• Integrate internal systems and third-party platforms via APIs and webhooks
• Build AI-powered solutions - autoresponders, report generators, data pipelines, and intelligent routing
• Self-host, manage, and maintain automation infrastructure including n8n and Docker

Training and Enablement

• Document workflows and create clear SOPs for the team
• Run internal sessions to improve AI and automation literacy across departments
• Serve as the internal expert people approach when they ask, can we automate this

What You Will Automate

This role is not limited to any specific department. You will work across the entire organization - wherever there is manual effort, there is an opportunity. The following are starting points, not boundaries. E.g.,

Operations - internal approvals, task routing, automated reporting, document processing, vendor communication

Marketing - content repurposing, lead enrichment, CRM hygiene, campaign performance reporting, brief generation

Customer Support - ticket classification, FAQ auto-responses, escalation logic, knowledge base updates

The expectation is simple: if a human is doing something repeatedly that a system could do reliably - you find it, and you fix it.

What We Are Looking For

Proven experience building automation workflows in a professional setting

Hands-on experience with n8n, REST APIs, webhooks, and at least one LLM API such as Claude or OpenAI

Ability to work across business functions - you understand ops, marketing, and support, not just tech

Strong communication skills - you can explain technical decisions to non-technical stakeholders clearly

Self-directed - you can take a problem from zero to solution without being managed

Genuine curiosity about AI and what it can do for businesses today

Good to Have

• Prior experience at a D2C or e-commerce startup
• Experience self-hosting n8n in a production environment
• Background in prompt engineering or AI agent design