Location: Bengaluru (India)
About Plum
Plum is re-imagining employee healthcare & insurance benefits for fast-growing Indian businesses. We combine modern insurance products, primary, preventive care and data-driven claims to protect
5,000+ companies and
1 million+ lives today. Our next milestone
10 million lives by 2025demands that every team can move faster and smarter than ever.
The Team & Role
We're hiring an
AI Automation Engineer to lead how we apply AI inside Plum. Your mandate is simple:
turn manual, repetitive work into intelligent, self-serve systems. You will partner with Claims Ops, Sales, Marketing, Product, Finance and Customer Success to uncover the highest-leverage problems and ship LLM-powered tools.
What You'll Do
- Discover: Shadow teams and run quick sprints to identify automation opportunities.
- Build: Prototype and ship AI agents, chat interfaces, and micro-appsthen iterate fast.
- Use AI to build AI: Code-gen, auto-testing, eval harnesses.
- Full-stack ownership: From prompt engineering & RAG to React/Next.js front-ends to serverless deployments.
- Add guardrails: Privacy, feedback loops, bias checks so tools are trusted.
- Enable adoption: Demo, document, and measure ROI to get teams onboard.
What We're Looking For
- Strong skills in modern web development: JavaScript/TypeScript, React/Next.js.
- Comfort with APIs, databases, and shipping real features end-to-end.
- Curiosity about AI-first workflows (Cursor, advanced prompting, RAG, evals).
- Proof of work: projects, demos, repos, or even a write-up of something you've built.
Bonus Points
- Experience with Python for backend workflows.
- Familiarity with vector DBs, LangChain/LlamaIndex, or eval frameworks.
- Open-source contributions or blog posts on LLM/AI development.
Proof of Work Matters
We care more about what you've built than your CV. Show us:
- Links to repos, demos, or projects (side projects count!).
- If closed-source, share a short write-up or demo video.
A strong application = working code > screenshots > slides.
