Duties & Responsibilities:
- Lead factory quality team and work cross-functionally to ensure that all products meet company standards and regulatory requirements.
- Oversee the implementation, maintenance, and improvement of the Quality & Food Safety Management System and other relevant food safety standards.
- Lead internal and external audits to ensure compliance with industry standards and regulatory requirements.
- Lead food safety risk assessments and develop corrective action plans in response to non-conformances or audit findings.
- Oversee the inspection and testing of raw materials and packaging materials supplies upon receipt to ensure they meet specifications.
- Oversee the daily operations of the QC lab, ensuring timely and accurate testing of raw materials, in-process samples, and finished products.
- Implement and oversee real-time quality control checks at various stages of the production process to ensure products meet predefined quality standards.
- Utilize data-driven approaches such as SPC, Six Sigma, or Lean methodologies to drive improvements in quality performance.
- Implement quality control charts and visual management tools to monitor process performance and highlight any variations in real-time.
- Lead root cause investigations and collaborate with operation teams to resolve in-process quality issues promptly.
- Lead the integration of digital tools and platforms to streamline quality management processes, including document control, audit management, CAPA (Corrective and Preventive Actions), and compliance tracking.
- Develop and maintain digital dashboards for real-time monitoring of key quality metrics (KPIs), enabling quick decision-making and transparent communication across the organization.
- Foster a strong quality-first mind set across all levels of the organization, emphasizing the importance of food safety and quality in every task.
- Develop and implement training programs aimed at increasing awareness of food safety, quality standards, and regulatory compliance among all employees.
- Create opportunities for employees at all levels to participate in quality initiatives, such as quality circles, Kaizen events, and suggestion programs.
- Address customer complaints related to product quality and implement solutions to prevent recurrence.
