The
Enterprise Consultant is uniquely positioned to facilitate business responsiveness through insightful leadership, assessment, and other initiatives to increase organizational effectiveness. The ideal candidate will exemplify the core values of adaptability and collaboration, while applying a versatile set of methodologies to meet organizational goals.
The
Enterprise Consultant at the Cigna Group is someone responsible for partnering with organizational leadership to enable the delivery of value efficiently and effectively to our customers. The Enterprise Consultant co-creates meaningful, sustainable change through enterprise-level transitions, employing relevant methodologies and techniques. This role emphasizes leadership, collaboration, mentoring, and adaptability, with hands-on experience in various industry-proven scenarios to foster continuous improvement.
- Strategic Guidance: Collaborate with IT and business leaders to catalyze sustainable and impactful change, evaluating and shaping organizational design, structure, and culture.
- Coaching and Development: Mentor and upskill team members across the organization, from portfolio to team level, both locally and globally, while fostering a culture of continuous learning and improvement.
- Organizational Change Management: Serve as a catalyst for transformational/efficient practices, promoting a culture of adaptability and responsiveness across the organization.
- Organizational Alignment: Utilize Cigna's Enterprise Operating Model to develop and refine training, materials, and guidelines, ensuring integration with organizational objectives.
- Support and Implementation: Interface with all levels of leadership to support organizational change, including process, practice, and tooling changes. Work with globally distributed teams to implement Lean, Agile, Customer Centricity, and other relevant principles, with a focus on demonstrating the impact of organizational changes.
- Community Building: Create a culture of shared best practices, proactively address organizational obstacles, and provide coaching, mentoring, and training at all organizational levels. Accountable for building relationships & having the right conversations.
- Product Coaching: Collaborating with cross-functional teams to establish a shared vision and set clear, measurable goals that align with customer needs and business objectives.
- Education:
- Degree in technical or business-related area
Experience
Skills
- Strong collaborative leadership skills with business and technology acumen
- Demonstrated ability to work well with others and lead Change Management initiatives
- Expertise in various scaling practices and shifting from project to product-centric paradigms
- Capacity to challenge existing assumptions and overcome resistance
- Comprehensive experience in a variety of enterprise roles and responsibilities
- Expertise in Scrum, Kanban, scaling frameworks (such as the Scaled Agile Framework), and related methodologies
- Capable of evaluating organizational health metrics and disseminating insightful data through visual management techniques
- Familiarity with organizational change management practices
Preferred Skills
- ICAgile Coaching Certification
- Scrum, Kanban, Scaling Frameworks (i.e. Scaled Agile Framework), and related Methodologies
- Organizational Change Management Practices
- Lean or Six Sigma Certification
- SAFe Practice Consultant (SPC) Certification
- Product Orientation and Product Coaching
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
