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UNISON INTERNATIONAL CONSULTING (The Recruitment Company)

Aggregator and Delivery Manager

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  • Posted 2 months ago

Job Description

Job Title: Delivery Marketing & Aggregator Manager

Location: Mumbai

CTC: 12 LPA

Industry: Restaurants | Hotels | Cloud Kitchens | Food Delivery Platforms

How to Apply

WhatsApp your CV: +91 85860 15169

Email: [Confidential Information]

Role Overview

We are looking for a results-driven Delivery Marketing & Aggregator Manager to own and scale our end-to-end delivery business across leading food delivery and ordering platforms. This role will be responsible for driving growth, visibility, conversions, and profitability through strong aggregator partnerships, data-led decision-making, and cross-functional collaboration with marketing, chefs, and operations.

The ideal candidate has hands-on experience managing Swiggy, Zomato, DotPe, Thrive, or similar platforms, and understands how to balance brand, margins, and scale in a competitive delivery-first environment.

Key Responsibilities

Aggregator & Platform Management

  • Own end-to-end performance of delivery and aggregator channels
  • Manage relationships with Swiggy, Zomato, DotPe, Thrive, and other platforms
  • Negotiate visibility levers including banners, collections, homepage placements, and campaigns
  • Coordinate platform-specific launches, festive campaigns, and city-level activations

Growth, Visibility & Revenue

  • Drive order volume, revenue, and contribution margins across delivery channels
  • Plan and execute offers, deals, and promotions aligned with business goals
  • Monitor and improve conversion rates through optimized listings and platform hygiene
  • Track platform performance, competitor activity, and category benchmarks

Menu, Pricing & Packaging Optimization

  • Curate delivery-optimized menus with chefs and culinary teams
  • Optimize pricing, combos, add-ons, and upsell opportunities
  • Ensure packaging is delivery-friendly, cost-efficient, and brand-aligned
  • Regularly refresh menus based on demand trends and platform insights

Digital Hygiene & Content Excellence

  • Ensure high-quality menu images, descriptions, tags, and keywords
  • Maintain strong ratings, reviews, response SLAs, and operational hygiene
  • Audit listings regularly for errors, downtime, and platform compliance

Cross-Functional Collaboration

  • Work closely with digital marketing teams on performance marketing and CRM
  • Partner with operations teams to improve prep time, delivery SLAs, and order accuracy
  • Collaborate with chefs on innovation, LTOs, and delivery-first concepts
  • Support launch and scaling of cloud kitchens and virtual brands

Analytics, Reporting & Optimization

  • Track daily, weekly, and monthly KPIs including GMV, orders, AOV, CAC, ROI, and margins
  • Analyze platform data to identify growth levers and corrective actions
  • Prepare performance dashboards and business reviews for leadership
  • Continuously test, learn, and optimize campaigns and listings

Desired Candidate Profile

Experience

  • 58 years of experience in delivery marketing, aggregator management, or digital growth
  • Background in restaurants, hotels, QSR, cloud kitchens, or food-tech preferred
  • Hands-on experience managing Swiggy & Zomato dashboards is mandatory

Skills & Competencies

  • Strong understanding of aggregator algorithms, visibility levers, and unit economics
  • Analytical mindset with comfort in numbers, dashboards, and performance metrics
  • Excellent stakeholder management and negotiation skills
  • Ability to manage multiple brands, outlets, or kitchens simultaneously

Personal Attributes

  • Highly execution-focused and detail-oriented
  • Commercially savvy with a balance of growth and profitability
  • Comfortable working in fast-paced, high-volume environments
  • Passionate about food, brands, and digital consumer journeys

Why Join Us

  • Opportunity to own and scale a high-impact revenue channel
  • Work across established restaurants, delivery brands, and cloud kitchens
  • Direct exposure to leadership and decision-making
  • High-growth role in a dynamic food & hospitality ecosystem

Job ID: 138143433