SF CXCRM
Greetings from Cognizant,
We are hiring for multiple
Agentforce Senior Developer/ Tech lead/ Architects across our PAN India locations.
Agentforce Job Description
- Develop, build, implement and support Agentforce and/or Einstein AI solution architecture by interaction with client SME and stakeholders using Salesforce or any other Hyperscalar provided Generative AI / Large Language Models
- Provide guidance to the Agentforce / Einstein AI developers for agentic solution and tool implementation
- Hands-on expertise in Agent creation including topic, instruction and action. Prompt development using Einstein prompt builder, solution reviews, build and testing phases
- Data Cloud expertise for building RAG, data ingestion, batch data transformation, Einstein Studio, Agentforce analytics and auditing.
- Lead the Agentforce Implementation by creating Prompts, Trust Layer, integration of AI components within Salesforce
- Participate in technical reviews with client stakeholders on the Agentforce solution
- Interface with Cognizant technology CoE to bring in thought leadership
- Co-ordinate between onshore and offshore teams for solution implementation
- Own deliverables pertaining to technical artefacts and participate in client reviews
- Prepare and review the Agentforce components for confirming with Business requirement
- Collaborate with the Salesforce Architect to design the Agentforce assets in accordance with the business requirements
- Support to System Integration Testing and User Acceptance Testing in terms of defect clarification
Skills Required
- Full time bachelor's or master's degree in engineering
- 5 to 10 years of technical experience in Salesforce domain
- Minimum 6 months to 1-year hands-on experience in Salesforce Agentforce or Einstein AI projects
- Strong understanding of Salesforce transactional data models and modern data infrastructure
- Experience with standard and extensible functionality of Salesforce Sales, Service or Marketing Clouds
- Knowledge of SOQL, Flow, Apex & Lightning Web Component
- Integration experience using Web based technologies (SOAP, REST)
- Experience with integration tools such as Informatica/Jitterbit/MuleSoft will be a plus
Certifications
- Agentforce Specialist certification
- Data Cloud Consultant certification
- Platform Developer I
