Role: Admissions Counselor / Senior Admissions Counselor - Victoria University, India Campus
Role Overview
The Admission Counsellor will play a critical role in driving student enrolments by delivering a high-quality, consultative counselling experience to prospective learners. This role requires a blend of relationship management, program advisory, and outcome-oriented conversion capability, ensuring a seamless and engaging admissions journey aligned with the university's brand standards.
Key Responsibilities
- Engage with prospective students through tele-counselling (inbound and outbound) to drive meaningful conversations and programme interest
- Manage walk-in enquiries and deliver comprehensive, tailored guidance on academic offerings and career pathways
- Provide consultative counselling to students and parents, aligning programme selection with career aspirations and outcomes
- Own the end-to-end conversion lifecycle, including timely follow-ups and application closure
- Maintain high data integrity by accurately capturing interactions and pipeline updates within CRM systems
- Contribute to enrolment growth by consistently achieving individual and team targets
- Represent the institution at events such as education fairs, seminars, and outreach initiatives
- Collaborate cross-functionally with outreach and marketing teams to strengthen lead generation and conversion funnels
Candidate Profile
- Bachelor's degree required; postgraduate qualification preferred
- 37+ years of experience in admissions counselling, inside sales, or student recruitment within the education sector preferably Australian destinations.
- Strong stakeholder management and communication skills, with the ability to influence decision-making
- Demonstrated ability to operate in a target-driven, performance-oriented environment
- Proficiency in managing high-volume lead pipelines with a structured and disciplined approach
- High ownership mindset with a focus on delivering an exceptional student experience
What Success Looks Like
- Consistent achievement (or overachievement) of enrolment targets
- Strong lead-to-conversion ratios and pipeline management discipline
- High-quality student interactions reflected in engagement and satisfaction levels
- Effective collaboration with internal teams to drive sustained enrolment growth
Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal or state laws
