Admissions Counselor

Role: Admission Counselor / Senior Admission Counselor (Telecalling)

Location: Gharuan, Mohali | On-site

Employment: Full-Time | Permanent

Shift: 9:30 AM – 5:30 PM

Salary: ₹25,000–₹32,500/month + Incentives

Role Summary:

Counsel prospective students and parents, manage admission inquiries, follow up on leads, and convert them into enrollments while achieving admission targets.

Key Responsibilities:

• Make 100+ outbound calls daily

• Handle inbound calls, WhatsApp & email inquiries

• Follow up with leads and maintain CRM records

• Counsel students on courses, eligibility, fees, scholarships & admission process

• Recommend suitable programs based on student profiles

• Handle objections and convert leads into admissions

• Achieve daily/monthly admission targets

Eligibility:

• Bachelor's degree

• 1–3 years of experience in Admission Counseling, Telecalling, Education Sales, Telesales, or Lead Conversion

• Education/EdTech experience preferred

Key Skills:

• Telecalling

• Admission Counseling

• Student Counseling

• Lead Conversion

• CRM Management

• Communication (English)

• Objection Handling

• Negotiation

• Follow-up

• MS Office

Preferred Profile:

• Target-driven and persuasive communicator

• Strong interpersonal and listening skills

• Comfortable in a fast-paced environment

• Immediate joiners preferred