We are seeking dynamic, target-oriented, and enthusiastic Admission Counselors to join our admissions team. The role involves guiding prospective students and parents, managing inquiries, and converting leads into successful admissions. The ideal candidate should possess excellent communication skills, strong counseling abilities, and a results-driven approach to support students in making informed academic decisions while contributing to institutional growth.

Key Responsibilities

1. Telecalling & Lead Management

Make 100+ outbound calls daily to prospective students and parents from assigned databases
Handle inbound inquiries via phone calls, WhatsApp, and email professionally
Conduct cold calling and ensure timely follow-ups on leads
Maintain accurate records of interactions, follow-ups, and lead status in CRM systems
Track daily, weekly, and monthly performance metrics including calls, conversions, and enrollments
Achieve assigned admission and enrollment targets

2. Admission Counseling

Counsel students and parents regarding academic programs, eligibility criteria, admission procedures, fee structures, scholarships, and important deadlines
Assess student profiles and recommend suitable academic programs
Build trust and maintain long-term relationships with prospective students
Guide applicants throughout the admission process until successful enrollment
Apply effective counseling and persuasion techniques to convert leads into admissions

Eligibility Criteria

Bachelor's degree in any discipline
1–3 years of experience in admission counseling, telecalling, education sales, or related profiles
Prior experience in the Education/EdTech sector will be preferred

Required Skills

Admission Conversion & Lead Nurturing
Student Counseling & Relationship Management
CRM & Lead Management
Strong Communication & Interpersonal Skills
Objection Handling & Negotiation
Follow-up & Engagement Techniques
Basic Computer Knowledge (MS Office & CRM Tools)
English communication proficiency preferred

Personal Attributes

Confident and persuasive communicator
Target-oriented with a results-driven mindset
Strong listening and problem-solving abilities
Professional and patient while handling student queries
Comfortable working in a fast-paced and performance-driven environment

What We Offer

Competitive fixed salary with attractive performance incentives
Structured onboarding and training program (7 Days)
Complimentary transport facility within Tricity (Chandigarh, Mohali, Kharar)
Stable day-shift working environment
Career growth opportunities within the admissions and counseling team
Supportive work culture with well-defined processes

Preferred Candidate Profile

Experience in admissions, counseling, tele-sales, or lead conversion roles
Immediate joiners preferred

Contact Details

Email: [HIDDEN TEXT]

Phone: 9056997362

Senior Admissions Counselor