Admission counselor

Company Description

Masters Union is a new-age business school disrupting the traditional MBA landscape. We offer industry-led, immersive programs taught by CEOs, CXOs, and successful entrepreneurs. Our focus is on providing students with practical skills and a strong network to excel in today's rapidly evolving business world. We operate primarily in the higher education sector, connecting aspiring business leaders with top-tier industry professionals.

Company: Masters Union

Location: Gurugram

Department: Admissions / Sales

Working days - 6-day working

Role Overview

We are looking for a dynamic and result-driven Admission Counselor who will be responsible for guiding prospective students through the admission process, providing accurate program information, and converting leads into enrollments. The role requires strong communication skills, a sales mindset, and the ability to build relationships with students and parents.

Key Responsibilities

Student Counseling & Conversion

• Counsel prospective students via calls, emails, and in-person meetings
• Understand student needs and recommend suitable programs
• Follow up on leads and convert them into admissions
• Maintain a high conversion ratio and achieve enrollment targets

Lead Management

• Handle inbound and outbound leads effectively
• Maintain accurate data in CRM systems
• Track and manage the complete admission funnel

Admission Process Handling

• Guide students through the application, documentation, and enrollment process
• Ensure timely submission of forms and fees
• Coordinate with internal teams for smooth onboarding

Relationship Management

• Build strong relationships with students and parents
• Address queries related to courses, fees, career prospects, etc.
• Provide a positive counseling experience

Required Skills & Qualifications

• Bachelor's degree in any discipline
• 2 - 4 years of experience inadmissions, counseling, or inside sales
• Excellent communication and interpersonal skills
• Strong, convincing, and negotiation abilities
• Target-oriented and self-motivated

Key Competencies

• Sales & persuasion skills
• Active listening and empathy
• Time management and follow-up discipline
• Customer-centric approach

Preferred Qualifications

• Experience inEdTech / Education industry
• Familiarity with CRM tools
• Experience handling high-volume calling

KPIs / Performance Metrics

• Number of calls/follow-ups per day
• Lead-to-admission conversion rate
• Revenue/enrollment targets
• Student satisfaction score

Why Join the Master's Union

• Fast-growing, innovative education environment
• High earning potential (fixed + incentives)
• Learning and career growth opportunities
• Exposure to an industry-driven education model.

Mansi joshi

[Confidential Information]

9971325303 (Mobile Number)