Job Title: Admission Counsellor
Department: Admissions / Administration
Reports To: Admissions Head / Principal / School Administrator
Job Purpose
The Admissions Counselor is responsible for managing the student admission process, guiding parents and students, and ensuring a smooth, transparent, and positive enrollment experience for prospective families.
Key Responsibilities
- Act as the first point of contact for parents and prospective students.
- Provide accurate information about the school's curriculum, facilities, policies, and fee structure.
- Counsel parents and students on grade placement, admission requirements, and procedures.
- Manage end-to-end admission process, including:
- Enquiry handling (walk-ins, calls, emails, website leads)
- Application distribution and collection
- Document verification
- Admission confirmations
- Coordinate with academic staff for entrance tests, interviews, and assessments.
- Maintain and update admission records, databases, and reports.
- Follow up with prospective parents to improve conversion rates.
- Support school marketing initiatives such as:
- Open houses
- School tours
- Education fairs and events
- Ensure compliance with school policies and admission guidelines.
- Handle parent queries and concerns professionally and courteously.
- Prepare periodic admission status reports for management.
Required Skills & Competencies
- Strong communication and interpersonal skills
- Counseling and relationship-building abilities
- Good organizational and follow-up skills
- Basic computer proficiency (MS Office, CRM / School ERP systems)
- Ability to handle multiple enquiries with patience and professionalism
- Customer-service oriented mindset
Qualifications
- Bachelor's degree in any discipline (Education / Psychology / Management preferred)
- Prior experience in school admissions, counseling, or education sector is an advantage
Key Attributes
- Friendly, approachable, and empathetic
- Detail-oriented and well-organized
- Confident presenter with a positive attitude
- Able to work independently and as part of a team
Salary Budget: 40 to 45 K
