Location: Noida
Department: Admissions / Student Services
Job SummaryThe Admission Counselor will be responsible for guiding prospective students through the enrollment process, counseling them on suitable language courses, and ensuring a smooth admission experience. The role requires strong communication skills, student engagement, and follow-up to achieve enrollment targets.
Key Responsibilities- Handle inquiries from prospective students via calls, messages, emails, and walk-ins
- Counsel students and parents about language courses, levels, duration, and benefits
- Schedule and coordinate demo sessions with trainers and students
- Follow up with leads and ensure timely conversion to admissions
- Explain fee structure, payment plans, and academy policies clearly
- Maintain accurate student data and update CRM/admission records
- Coordinate with trainers and academic teams for batch allocation
- Meet daily/weekly admission and follow-up targets
- Address student concerns professionally and escalate when required
Required Skills & Qualifications- Bachelor's degree preferred (any discipline)
- Excellent verbal and written communication skills
- Strong convincing, counseling, and interpersonal abilities
- Comfortable with phone calls, follow-ups, and student interaction
- Basic computer skills (MS Excel, CRM, email, messaging tools)
- Prior experience in admissions, counseling, or education sales is an advantage
Preferred Qualities- Student-focused and empathetic approach
- Organized and detail-oriented
- Target-driven with a positive attitude
- Ability to work in a fast-paced academic environment
Experience- 03 years (Freshers with good communication skills may apply)