Job Title: Admission Counsellor
Area: Admissions & OutreachJob purpose
Job Location- Ulwe- Navi Mumbai
The Admission Counsellor will be responsible for guiding prospective students through the admission process, providing detailed information about the institute's programs, and ensuring a smooth and positive admission experience. The counsellor acts as the primary point of contact between the institute and prospective students and their families, helping them make informed decisions about their higher education journey.
Key Accountabilities
- Counsel prospective students and their parents/guardians about academic programs, admission criteria, eligibility, and career prospects.
- Assist students in selecting appropriate courses or programs based on their interests, qualifications, and career goals.
- Guide applicants through the admission process including application submission, document verification, entrance exams (if applicable), and fee payment.
- Coordinate and schedule campus visits, sample a class, and admission counselling sessions (Online & Offline).
- Maintain regular communication with prospective students via phone, email, SMS, and in-person meetings.
- Follow up with leads generated from marketing campaigns, education fairs, and online inquiries to convert prospects into applicants.
- Maintain accurate records of all student interactions, applications, and admission status in the institute's CRM or admission management system.
- Participate in education fairs, seminars, school visits, and other outreach events.
- Arrange campus tours for prospective applicants, family, guest who visit institutes for various other purposes.
- Support other Institutional activities throughout the year.
QUALIFICATIONS, EXPERIENCE, COMPENSATION & SKILLS:
Minimum Qualifications:
Candidates should have done Graduation with a good academic record.
Minimum Experience:
About 2 to 5 years experience in, admissions counselling, student recruitment, or related fields preferably in the education sector.
Job-Specific Knowledge & Skills:
- Excellent interpersonal and communication skills (verbal and written)
- Proficiency in CRM software, MS Office, and basic data management
- Ability to handle a high volume of calls efficiently.
- Ability to handle multiple tasks and work under pressure with deadlines.
