Key Responsibilities
- Managing student calls, follow-ups, and maintaining communication logs.
- Coordinating and scheduling parent meetings and feedback sessions.
- Handling walk-in and online student queries with professionalism and empathy.
- Supporting students in resolving academic or class-related issues.
- Collaborating with faculty and the operations team for seamless batch management.
- Assisting in basic video editing for student communication & promotional content.
- Maintaining student attendance, progress, and support dashboards.
- Coordinating center-based activities like workshops, demos, etc.
About Company: Ikshana Learning is a leading education provider specializing in ACCA, CMA, CFA, and Financial Modeling courses. We aim to provide high-quality training and resources to students for their professional qualifications.
