Looking for Your Dream Job Join Our Ice Cream Team!
Role Title: Admin Secretary
Scope: To provide general admin support to the GBS Hub Leader of TMICC Global Capability Centre in Pune, India
Reports to: Asia Pacific Global Capability Centre (GCC) GBS Hub Leader
Location: Pune
Terms & Conditions: local terms
ABOUT MAGNUM ICE CREAM: Life Tastes Better With Ice Cream
The Magnum Ice Cream Company (to be separated from Unilever) will be the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall's, Ben & Jerry's), a strong presence in over 60 countries, generating annual revenue of 8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.
We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we're crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products.
We are committed to developing and nurturing talent within our Ice Cream company. You will have ample options for career growth and exploration, allowing you to explore roles and opportunities across the new organisation. Your career development will be a priority for us, and we are dedicated to supporting your growth journey within the new company.
ABOUT GLOBAL BUSINESS SOLUTIONS (GBS): A business partner & transformation engine for TMICC and aim to offer integrated of People, process, data and technology from design to deliver.
This is your chance for a
once in a lifetime career experience, playing a part in the creation of a fully independent, new Ice Cream organization. As part of this set-up, Magnum Ice Cream will establish a
future-fit and innovative GBS organization, partnering with multiple business functions across a global footprint to optimize processes, unlock business savings, and operational efficiency.
The GBS organization will partner
key business functions including Finance, Enterprise Solutions and Information Technology, Procurement, Supply Chain, HR, Marketing, Customer Development and Sales, and Sustainability. A
significant proportion of GBS roles will be based in one of our GBS hubs in Pune India, CEE and Mexico
Job Purpose
As a general assistant and admin secretary you will provide administrative, clerical, and coordination support to ensure smooth office operations. You will assist the Admin team and leadership with scheduling, documentation, communication, and facility-related tasks. Finally, you will act as a central coordination point for internal teams, visitors, vendors, and administrative activities.
Key Responsibilities
Administrative & Clerical Support
- Manage calendars, scheduling, meeting coordination, and appointments for the Admin team or designated leaders.
- Prepare letters, memos, reports, presentations, and routine documentation.
Office Coordination
- Coordinate with facilities, IT, security, housekeeping, and pantry teams for daily support needs.
- Maintain office supplies, stationery, inventory tracking, and vendor coordination.
Record & Document Management
- Maintain filing systems (physical & digital), employee movement logs, visitor registers, and admin records.
- Support data entry, documentation accuracy, and timely information updates.
Travel & Logistics
- Assist in booking travel, accommodation, transport, and other logistics for employees or visitors.
- Coordinate visitor passes, meeting room bookings, and hospitality.
Vendor & Service Coordination
- Liaise with external vendors for courier services, housekeeping, pantry, repairs, and maintenance work.
- Track service quality, escalate issues, and ensure timely completion of tasks.
Communication Support
- Serve as the first point of contact for admin queries, calls, emails, and walk-in requests.
- Share announcements, reminders, and notices to relevant teams.
Compliance & Safety Support
- Assist with maintaining compliance documentation (fire safety, access control, asset logs).
- Support emergency drill coordination and safety communication when needed.
What You Need To Succeed
Must have
- 37 years of experience as an administrative assistant, secretary, or office coordinator
- Strong communication (written & verbal) and interpersonal skills
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
- Strong organizational skills, time management, and attention to detail
- Ability to multitask and manage confidential information
- Experience coordinating with internal teams and external vendors
Advantage
- Experience working in GCC, corporate, or large office environments
- Familiarity with travel management tools or visitor management systems
- Basic understanding of facility operations and workplace protocols
- Knowledge of document control and digital filing tools
Competencies
- Professional communication & customer service orientation
- Reliability, punctuality, and ownership
- Detail-oriented and organized
- Problem-solving and initiative
- Team collaboration
- Ability to handle confidential information
- Adaptability and calm under pressure
- Positive attitude and service mindset
Qualifications
- Bachelor's degree or diploma in Administration, Office Management, or similar field
- Certification in office management, secretarial practices, or MS Office (optional but beneficial)
- Training in communication or customer service is an added advantage
ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE
TMICC embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and qualifications to TMICC career portal.
We take pleasure seriously. Join the Ice Cream team now!
#TMICC
About The Magnum Ice Cream Company
With 19.000 expert ice cream colleagues and iconic brands like Wall's, Cornetto and Ben & Jerry's, loved in 76 countries, we are the world's largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.
About
The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers businesses. Growing our people's careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments and having fun doing it. Here's what defines success in our organization :
- We are all about growth
- We operate with speed and simplicity
- We win together with fun
- We boldly innovate to disrupt our industry
- We care and challenge
- We are experts in the Ice Cream Category
ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE
Please apply online and do not forget to upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date, with an update on the status of your application.
