Position Summary:
Empowering the team, the Admin Executive is a cool-headed problem-solver often switching between different tasks fluidly. This role effectively communicates with all levels of the organization and customers through all mediums and multi-platforms. The Admin Executive thrives in an office environment as they perform administrative duties and provide support to leaders. They are also a hands-on force with events and promotional efforts. This is a dynamic role in demonstrating flexibility and confidentiality. Support for this role may come from the Operations Director/Manager, National Director, or Head of Marketing and Communications, depending on the team's size and setup.
Roles and Responsibilities:
Administrative & Operational Support
- Provide highquality administrative support to assigned leadership and crossfunctional teams, ensuring smooth daytoday operations.
- Manage calendars, scheduling, correspondence, and document preparation, including letters, memos, reports, and presentations.
- Coordinate travel, accommodations, meeting logistics, and related clerical tasks as assigned.
- Maintain organized systems for files, records, and operational documentation to support team efficiency and compliance.
Member, Director & Ambassador Support
- Support Members, Directors, and Ambassadors, offering timely assistance and clear communication in BNI Connect and other tools.
- Troubleshoot technical issues related toBNI Connectand other networking tools, escalating complex issues when needed.
- Support routine inquiries with professionalism, accuracy, and a serviceoriented mindset.
Communications, Marketing & Promotional Support
- Draft and distribute local communications, including announcements, reminders, meeting updates, and event information.
- Assist with basic marketing and promotional activities for events, trainings, and meetings at the local, regional, or national levels.
- Maintain accuracy and consistency of messaging across channels, ensuring alignment with brand standards.
- Support the creation or coordination of simple promotional materials, templates, and content as needed.
Events, Trainings & Member Engagement
- Organize or support memberfacing events, chapter activities, Director development sessions, and training programs.
- Coordinate logistics such as venue arrangements, materials, registration, communications, and onsite support.
- Partner with leadership to ensure events and trainings run smoothly and reflect organizational expectations.
Data, Systems & Process Support
- Maintain data accuracy across operational systems, including BNI Connect and other internal tools.
- Track timelines, deliverables, and followups for assigned projects or initiatives.
- Observe and document operational workflows toidentifyinefficiencies or gaps.
Continuous Improvement & Collaboration
- Contribute to process improvement efforts by surfacing insights, recommending enhancements, and implementing approved changes.
- Participate in crossfunctional projects, providing administrative and operational support to advance strategic initiatives.
- Any additional duties needed to help demonstrate our core values, drive our vision, and fulfill our mission.
Demonstrated Competencies:
- Problem-Solving
- Self-Management
- Quality Management
- Technical Proficiency
- Communication
- Teamwork
- Analytical Thinking
- Customer Service
- Initiative
- Interpersonal Skills
Required Qualifications:
- Business-level English Proficiency
- Two-year degree or Equivalent Experience
- One or more years of experience in an administrative role supporting senior leadership
- Stellar interpersonal and communication skills
- Ability to build relationships with key stakeholders
- Detail-oriented withgood timemanagement skills
- Ability to prioritize work in a fast-paced,quickly changing environment
- Takes initiative, anticipates needs, and exercises independent/sound judgment.
- Discretion and confidentiality
- Basic to Intermediate Microsoft Office Suite e.g. Excel, Word, PowerPoint, Outlook
Physical Demands and Working Conditions (Working Conditions apply globally. The Physical Demands section is included to meet U.S. regulatory expectations and may not apply to individuals located outside the United States.)
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
This is a full-time position. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
An equal opportunity employer.
