Job Description:
- Oversee end-to-end Accounts Receivable operations in a fast-paced environment.
- Review customer accounts, ageing reports, and discrepancy cases to ensure accuracy and timely closure.
- Resolve payment and reconciliation issues in coordination with Sales and Collections teams.
- Ensure timely collections, high-quality output, and adherence to internal controls and accounting standards.
Team Leadership:
- Lead, manage, and mentor a team of 15+ Accounts Receivable executives.
- Allocate work, monitor performance, and ensure SLA and KPI adherence.
- Provide regular coaching, training, and performance feedback.
- Maintain a collaborative, productive, and high-performing team culture.
MIS & Reconciliation:
- Prepare daily, weekly, and monthly MIS dashboards and management reports.
- Perform AR reconciliations and identify variances for prompt resolution.
- Analyze trends and present insights to senior management.
- Maintain accurate, complete, and timely financial documentation.
Reporting & Coordination:
- Maintain proper records for audit and compliance requirements.
- Coordinate with sales, operations, and customer support teams to resolve issues.
- Ensure high standards of professional communication and email etiquette.
Process Improvement:
- Identify process gaps and recommend improvements to enhance efficiency and accuracy.
- Support automation initiatives and adoption of digital tools.
- Ensure compliance with accounting policies, standards, and internal controls.
