Overview
Job Description: The Accounts Receivable 1 is responsible for assisting in the overview of the company's cash inflow.This position ensures customer payments are processed in a timely fashion.
Responsibilities
- Research and resolve unmatched customer payments in the intelligent receivables solution.
- Research and engage with other departments as needed to determine correct general ledger coding for miscellaneous payments received.
- Accurately record payment deductions for bank fees credit card fees withholding taxes etc.
- Research and resolve unapplied payments in ERP system placing any unresolved payment on account with notes for follow-up.
- Record all transactions timely and accurately to ensure up-to-date account balances.
- Provide timely communication regarding any issues or trends identified to more experienced team members or leadership as needed.
- Provide timely resolution and follow-up to payment inquiries from internal and external clients.
- Assist with updating procedures documentation to ensure information is current.
Minimum Qualifications
- Associate's degree or equivalent experience
- 1 years of experience in accounts receivable or a similar finance role.
- Microsoft Windows and Office proficient
- Oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
- Organizational multi-tasking and time management skills
- Collaboration skills applied successfully within team
- Microsoft Excel skills
- Facilitation and project management skill
- Interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department
- Data gathering interviewing and analytical/problem solving skills
- Critical thinking and problem solving skills
- Able to summarize large quantities of information into actionable insight
- Self-motivated with the ability to complete projects in a timely manner
- Able to thrive in a fast paced deadline driven environment
- Attention to detail
- Demonstrated ability to influence motivate and mobilize team members and business partners
- Ability to develop and use engaging informative and compelling presentation methodologies
- Ability to handle sensitive information with discretion and tact
- Ability to establish rapport and gain the trust of others; effective at gaining consensus
- Ability to work independently and in a team environment
- Knowledge of systems administration
- Knowledge of data analysis; Excel SQL or statistical software packages
- Knowledge of Linux Operating systems
- Knowledge of Microsoft Operating systems and products
Responsibilities
- Assist with the collection of open accounts receivables, including gathering purchase orders and uploading invoices to portal
- Establish working relationships with direct customer contacts and account managers
- Retrieve and resolve incoming calls to the accounts receivable telephone outline
- Monitor incoming customer emails and respond in a timely manner
- Assist with the research & resolution of accounts receivable customer related issues; provide customers with timely responses
- Process customer credit card payments and refunds
- Assist with the creation of credit requests and accounts receivable adjustment forms
Basic Qualifications
- High School Diploma
- Proficient in Microsoft Windows and Office
- Self-directed with the ability to manage projects to completion
- Able to thrive in a flexible, fast-paced environment
- Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
- Detail oriented; regularly verifies all work thoroughly and efficiently to ensure accuracy
- Dedicated to the success of the team and driven to learn and stay current professionally
- Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
