Accounts Manager

About the Role

We are looking for a proactive and relationship-driven Account Manager to manage and grow a portfolio of clients. You'll be the main point of contact, ensuring client satisfaction while identifying opportunities to upsell and strengthen long-term partnerships.

Key Responsibilities

• Serve as the primary point of contact for assigned clients

• Build and maintain strong, long-term client relationships

• Understand client needs and objectives, and coordinate internally to deliver solutions

• Manage client accounts from onboarding through ongoing support

• Prepare proposals, quotations, and account reports

• Identify opportunities for account growth and upselling

• Handle client feedback, issues, and escalations professionally

• Ensure timely communication and follow-ups with clients

Requirements

• Diploma or Bachelor's degree in Business, Marketing, or related field

• Proven experience as an Account Manager, Sales Executive, or similar role

• Strong communication and interpersonal skills

• Ability to manage multiple accounts and priorities effectively

• Results-driven with a customer-centric mindset

• Proficient in Microsoft Office (Excel, Word, PowerPoint)

• Experience with CRM systems is a plus

What We Offer

• Competitive salary and performance incentives

• Opportunities for career growth and development

• Supportive and collaborative work environment

• Exposure to diverse clients and projects