Account Mgmt Associate- DE, ISG

*Minimum B2.2 level German Language Certification is Mandatory, C1 preferred*

Work Timings - Monday to Friday; European Timings

Amazon has spent years building one of the world's most efficient and optimised supply chains. Meet the Amazon Multi-Channel Fulfilment (MCF) team who are leveraging this supply chain to deliver best in class services for customers and clients. Our vision is ambitious - to fulfil orders for every customer in the world, regardless of where the transaction occurs.

In this position you will focus on building a team that develops and manages a sales pipeline comprised of high value accounts and progress them through negotiations. The scope includes identifying new business opportunities through understanding the supply chain needs of customers and opportunities in our current service offerings. The ideal candidate is a strong influencer that can launch a new team and own bridging alignment across internal and external stakeholders. The right person will possess successful sales experience across different merchant sizes (e.g. small/medium enterprises, enterprise), preferably in the eCommerce, transportation, finance, retail technology, logistics or software industries. Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach is required. Experience selling nascent products/services into new markets is strongly desired. Candidates must have superior communication and presentation skills, a strong working knowledge of Excel and MS Office applications, an ability to thrive in an ambiguous environment and be very passionate about success and winning. A bachelor's degree is required.

Key job responsibilities

• Recruiting Sellers and managing Seller relationship by championing their needs at Amazon
• Managing and driving the growth of the Sellers business by adding selection and delivering on key business opportunities for Sellers
• Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and on-boarding teams
• Working with Sellers to improve operational aspects of their business in providing a great consumer experience
• Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships
• Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets

Basic Qualifications

• German Certification: B2.2 and above level. Excellent communication skills in written and oral German
• Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience
• Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner
• Advanced computer literacy in Microsoft Office (especially MS Excel) applications
• Interest in e-Commerce/Online business
• Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience
• Attention to detail and high capability to work on different projects in parallel
• Creative and analytical problem solver with a passion for operational excellence