Account Manager

UAbility helps Indian coaches, consultants and agency owners get high-ticket clients. We build their offer, VSL funnel and ads, then coach them until the funnel brings in clients. 2,500+ clients so far.

WHAT YOU'LL OWN

You'll be the accountability partner for around 40 clients a month and own four numbers:

• Client wins: 50%+ of your clients hit a documented result.
• Ascension: 20%+ of your clients move up to our next program.
• Refunds: under 1%.
• Momentum: no client goes quiet. You know where every client is stuck this week.

WHAT YOU'LL DO

• Run regular check-in calls and hold clients to their plan and deadlines.
• Spot a client falling behind early and get them unstuck with the right coach or resource.
• Handle the hard conversations: missed deadlines, refund requests, unhappy clients.
• Recommend the next program when a client is ready, and close it.
• Keep your client tracker current so nothing slips.

WHAT WE NEED

• 3+ years in account management, client success or customer success, with targets you owned.
• Experience with coaches, consultants, course creators or agencies (strongly preferred).
• You are good at sales. Renewal, upsell or ascension targets are not new to you.
• Clear, confident spoken and written English.
• Comfortable with Google Sheets and a CRM.
• A stable track record in full-time roles.

WHO SHOULD NOT APPLY

• If you see clients as tickets to close rather than people to get results for.
• If you avoid hard conversations.
• If you've changed 3 jobs in 2 years.

HOW HIRING WORKS

Apply here. Shortlisted people get a 20-minute call with our team, then a live skill round, then a 30-minute round with our founder. Base plus incentives tied to client wins, ascension and retention.

Full-time. Remote (India).