Account Manager

Manager – US

Location: Hybrid (US & India)

Experience: 5–8 years

Company: Metadome.ai

About the Role

Metadome.ai is seeking an experienced Account Manager to drive growth for our Service & Training solutions across automotive, industrial, and manufacturing enterprises in the United States.

This role is focused on managing and expanding key accounts by enabling organizations to adopt digital content, 3D, and immersive solutions for service operations, technician training, and customer education.

The ideal candidate brings a strong background in enterprise account management, consultative selling, and a deep understanding of service and training workflows.

Key ResponsibilitiesAccount Management & Growth

• Manage and expand strategic enterprise accounts in the US market
• Identify and drive upsell and cross-sell opportunities within existing customers
• Develop and execute account plans aligned with customer business objectives

Stakeholder Engagement

• Build and maintain relationships with key stakeholders, including:
• After-sales and service leaders
• Training and L&D teams
• Digital transformation and innovation teams
• Act as a trusted advisor to customers

Deal Management

• Own the end-to-end lifecycle for account expansion opportunities
• Lead client discussions, solution presentations, and workshops
• Collaborate with internal teams (pre-sales, product, delivery) to drive deal closure

Customer Success & Adoption

• Ensure successful onboarding and ongoing adoption of solutions
• Monitor account health, usage, and impact
• Gather customer feedback to inform product improvements

QualificationsExperience

• 5–8 years of experience in Account Management, Enterprise Sales, or Customer Success
• Proven experience managing enterprise clients in:
• Automotive, or
• Industrial / Manufacturing sectors

Skills

• Strong consultative selling and account management capabilities
• Ability to engage and influence senior stakeholders (Director / VP level)
• Excellent communication and presentation skills
• Ability to operate effectively in a fast-paced, growth environment

Preferred Qualifications

• Experience with digital platforms, SaaS, or enterprise technology solutions
• Exposure to 3D, immersive, or digital twin technologies
• Experience working in or with the US market
• Valid US visa or ability to travel to the US is a plus

Why Join Metadome.ai

• Opportunity to work on cutting-edge digital platforms transforming service and training experiences
• High-impact role with ownership of key enterprise accounts
• Collaborative, fast-growing environment with global exposure

Account Manager – US

Location: Hybrid (US & India)

Experience: 5–8 years

Company: Metadome.ai

About the Role

Metadome.ai is seeking an experienced Account Manager to drive growth for our Service & Training solutions across automotive, industrial, and manufacturing enterprises in the United States.

This role is focused on managing and expanding key accounts by enabling organizations to adopt digital content, 3D, and immersive solutions for service operations, technician training, and customer education.

The ideal candidate brings a strong background in enterprise account management, consultative selling, and a deep understanding of service and training workflows.

Key Responsibilities

Account Management & Growth

Manage and expand strategic enterprise accounts in the US market

Identify and drive upsell and cross-sell opportunities within existing customers

Develop and execute account plans aligned with customer business objectives

Stakeholder Engagement

Build and maintain relationships with key stakeholders, including:

After-sales and service leaders

Training and L&D teams

Digital transformation and innovation teams

Act as a trusted advisor to customers

Deal Management

Own the end-to-end lifecycle for account expansion opportunities

Lead client discussions, solution presentations, and workshops

Collaborate with internal teams (pre-sales, product, delivery) to drive deal closure

Customer Success & Adoption

Ensure successful onboarding and ongoing adoption of solutions

Monitor account health, usage, and impact

Gather customer feedback to inform product improvements

Qualifications

Experience

5–8 years of experience in Account Management, Enterprise Sales, or Customer Success

Proven experience managing enterprise clients in:

Automotive, or

Industrial / Manufacturing sectors

Skills

Strong consultative selling and account management capabilities

Ability to engage and influence senior stakeholders (Director / VP level)

Excellent communication and presentation skills

Ability to operate effectively in a fast-paced, growth environment

Preferred Qualifications

Experience with digital platforms, SaaS, or enterprise technology solutions

Exposure to 3D, immersive, or digital twin technologies

Experience working in or with the US market

Valid US visa or ability to travel to the US is a plus

Why Join Metadome.ai

Opportunity to work on cutting-edge digital platforms transforming service and training experiences

High-impact role with ownership of key enterprise accounts

Collaborative, fast-growing environment with global exposure