Description
We are seeking an experienced Account Manager to join our team in India. The ideal candidate will have a proven track record in account management, with a focus on building and maintaining strong client relationships.
Responsibilities
- Manage client accounts and develop strong relationships with clients.
- Act as the primary point of contact for clients, addressing their needs and concerns promptly.
- Develop account strategies to ensure client satisfaction and retention.
- Collaborate with internal teams to deliver on client expectations and project requirements.
- Analyze account performance and provide reports to clients and management.
- Identify opportunities for upselling and cross-selling additional services to clients.
Skills and Qualifications
- 4-7 years of experience in account management or related field.
- Strong communication and interpersonal skills.
- Excellent organizational and time-management abilities.
- Proficient in using CRM software and Microsoft Office Suite.
- Ability to analyze data and provide actionable insights.
- Strong problem-solving skills and a proactive approach.
