Company Description Manoj K Singh & Co is a professional services firm based in New Delhi, known for delivering reliable and detail-oriented support to its clients. The firm focuses on building long-term relationships by offering personalized service, timely responses, and practical solutions to business and financial challenges. Team members work closely with clients to understand their operational needs and help them improve efficiency and compliance. The organization values integrity, accountability, and continuous learning, creating an environment where employees can develop their skills and grow in their careers.
Role Description This is a full-time, on-site Account Manager role based in New Delhi. The Account Manager will oversee client accounts, ensure accurate and timely documentation, and coordinate day-to-day communications with clients regarding services, deadlines, and ongoing requirements. Responsibilities include managing account records, tracking deliverables, preparing reports, and supporting billing and collections activities. The role involves collaborating with internal teams to resolve client issues, maintaining compliance with relevant policies and procedures, and identifying opportunities to improve client satisfaction. The Account Manager will also assist in onboarding new clients and contribute to process improvements within the firm.
Qualifications
- Strong client relationship management skills, including the ability to communicate clearly, manage expectations, and maintain professional rapport.
- Solid organizational and time management abilities to handle multiple accounts, deadlines, and priorities with attention to detail.
- Proficiency with basic office software (e.g., spreadsheets, word processing, email tools) and comfort working with digital records and documentation.
- Analytical and problem-solving skills to interpret account data, identify issues, and support effective decision-making.
- Excellent written and verbal communication skills in English; ability to present information in a structured and understandable manner.
- Ability to work collaboratively with cross-functional teams, while also managing tasks independently and taking ownership of outcomes.
- Bachelor's degree in Business, Finance, Accounting, or a related field preferred; relevant experience in account management or client servicing is an advantage.
- High level of integrity, reliability, and commitment to maintaining confidentiality and professional standards.
