Account Manager

Our client is a leading global platform in the business intelligence and data space, trusted by enterprises, consultancies, and research teams across the world. With a growing presence across the Asia Pacific, they are now investing in Southeast Asia with a dedicated account manager.

Key Responsibilities

• Manage and grow a portfolio of B2B accounts across the ASEAN region, serving as the primary point of contact.
• Drive client retention through proactive engagement, regular check-ins, and demonstrable value delivery.
• Identify and execute upsell and cross-sell opportunities across a suite of data and analytics products.
• Consistently achieve individual revenue targets for renewals and expansion.
• Conduct business reviews with clients to assess satisfaction, usage, and strategic alignment.
• Build and maintain strong relationships with key stakeholders, including Directors, VPs, and C-Level executives.
• Partner with the Business Development team to ensure smooth client handover and onboarding.
• Maintain accurate and up-to-date records of all account activity within the CRM.
• Contribute to team campaigns and initiatives aimed at improving client engagement and satisfaction.

Qualifications

• At least 3 years of account management or client success experience, ideally in a B2B SaaS or data environment.
• Proven track record of meeting or exceeding renewal and upsell targets.
• Strong interpersonal and communication skills, with the ability to build trust at multiple levels of an organisation.
• Customer-centric mindset with a genuine desire to help clients succeed.
• Highly organised and comfortable managing a large account portfolio simultaneously.
• Proficiency in CRM tools and a data-driven approach to account management.
• Desire to be part of a rapidly expanding global business.

This is an opportunity to take ownership of a genuinely exciting market at exactly the right time - with a platform that sells itself and a business that knows how to back its people.

CEI: R1219292

EA License: 23C1501

Judobi (Singapore) Pte. Ltd.