Account Manager

Hiring: Key Account Manager

We are looking for an experienced Key Account Manager to manage and grow our business. The ideal candidate should have strong experience in e-commerce/marketplace management, sales growth, account management, and stakeholder coordination.

Location: Gurugram

CTC: Up to 5.5 LPA

Shift: Day Shift

Experience: 3–7 Years

Qualification: Graduate in any discipline

Industry: Footwear / E-Commerce

Key Responsibilities -

• Manage the day-to-day business relationship.
• Coordinate with Flipkart buyers, category managers, and account managers.
• Drive sales and GMV growth and achieve monthly and annual targets.
• Monitor revenue, GMV, margins, sell-through, ASP, and overall account performance.
• Develop strategies to increase sales, market share, SKU presence, and product assortment.
• Plan and execute promotional campaigns, seasonal sales, and marketplace events.
• Manage product listings, catalogue updates, pricing, images, and product content.
• Monitor inventory, stock availability, orders, cancellations, returns, and fulfilment.
• Coordinate with internal teams including Catalogue, Warehouse, Supply Chain, Finance, and Operations.
• Monitor competitor pricing, promotions, product assortment, and market trends.
• Handle commercial discussions, claims, deductions, payments, and account-related issues.
• Prepare regular account performance reports and provide business growth insights.

Requirements -

• 3–7 years of experience in Key Account Management, E-Commerce, Marketplace Management, or Online Retail.
• Prior experience handling Flipkart is strongly preferred.
• Experience in Footwear, Fashion, Apparel, Lifestyle, FMCG, or Consumer Goods will be an advantage.
• Strong understanding of Flipkart marketplace operations.
• Excellent communication, negotiation, analytical, and stakeholder-management skills.
• Good knowledge of MS Excel and marketplace sales analytics.
• Strong understanding of sales, GMV growth, inventory, promotions, and marketplace performance.
• Ability to work with multiple teams and deliver sales targets.

Skills -

Flipkart Key Account Management | E-Commerce | Marketplace Management | Sales & GMV Growth | Account Management | Buyer Management | Inventory Management | Commercial Negotiation | Promotional Planning | Sales Analytics | MS Excel