Academic Counselor

Job Title: Academic Counsellor – Sales Profile

Job Summary

The Academic Counsellor (Sales) is responsible for driving student enrolments by counselling parents and students, understanding their academic needs, and converting leads into admissions through effective communication and relationship building.

Key Responsibilities

Handle inbound & outbound sales calls from students and parents

Counsel parents/students about courses, programs, pricing, and benefits

Convert leads into enrolments and achieve monthly admission targets

Follow up on leads via calls, WhatsApp, and emails

Explain course structure, learning outcomes, and competitive advantages

Maintain accurate records in CRM/lead management systems

Handle objections related to fees, curriculum, or timelines

Coordinate with academic and operations teams for smooth onboarding

Participate in sales campaigns, webinars, and admission drives

Ensure excellent customer experience post-enrolment