Academic Counsellor

Academic Counselor

● Identify, prioritize and reach out to new students.

● Follow up on leads and contacts

● Through interaction with prospective students on the phone or in-person uses every opportunity to build client's interest in the company's products and services till the closour.

● Consistently stay abreast of any new information on the Training center's services promotional campaigns etc. to ensure accurate and helpful information is supplied to students when they make enquiries

● Document all customer contact and information.

● Responsible for arranging travel, meetings and appointments.

● Welcome students and visitors by greeting them in person or on the telephone; answering or directing inquiries.

● Ensure that all contacts with clients (e-mail, walk-In to center, SMS or phone) provide the client with a personalized customer service experience of the highest level.

Follow up with pending fees.