Academic Counsellor

Job Description

Position: Learning Consultant / Senior Learning Consultant

Role Overview:

As a learning consultant, your primary responsibility will be to proactively reach out to new prospects, establish connections, and engage with leads to meet and exceed sales targets. You will engage with potential candidates through various communication channels such as telecalls, online demos, trial sessions, emails, and chats. By building high-quality, engaging discussions, you will enrol candidates in our cutting-edge learning programmes. Your role will also involve managing the sales funnel, from lead generation to conversion, and developing an engagement-based sales model by effectively utilising CRM systems.

Key Responsibilities:

•       Conduct outbound calls to new prospects and maintain regular follow-up with previously contacted leads to achieve sales objectives.

•       Engage with candidates through telecalls, online demos, trial sessions, emails, and chats, providing them with a compelling learning experience.

•       Develop impactful and engaging discussions with prospective candidates, ensuring their enrolment in our learning programmes.

•       Employ data-driven sales management techniques, effectively managing the entire sales funnel and leveraging CRM tools such as Salesforce, LeadSquared, and NoPaperForms.

•       Emphasise high-quality sales practices and adhere to strong sales processes, driving results and meeting targets consistently.

Requirements:

•       Possess 1-6 years of experience in a B2C sales environment, demonstrating a track record of exceptional sales achievements.

•       Display a good understanding of dialler operations and CRM management, leveraging tools such as Salesforce, Lead Squared, and NoPaperForms.

•       Exhibit excellent communication, listening, and persuasion skills to engage effectively with candidates.

•       Demonstrate a high level of ownership and the ability to establish processes from scratch.

•       Previous exposure to startup environments is preferred, showcasing adaptability and resourcefulness.