Academic Counsellor cum Telecaller

Description

We are seeking an enthusiastic Academic Counsellor cum Telecaller to join our team. This role is ideal for freshers/entry-level candidates who are passionate about education and want to help students navigate their academic journeys.

Responsibilities

• Provide academic guidance and support to students regarding course selection and career planning.
• Conduct telephonic interactions with prospective students to inform them about various programs and offerings.
• Assist students in understanding admission procedures and requirements.
• Maintain accurate records of student interactions and follow-up actions.
• Collaborate with academic departments to ensure alignment of counseling services with academic goals.
• Develop and implement outreach strategies to attract potential students.

Skills and Qualifications

• Excellent communication skills, both verbal and written.
• Strong interpersonal skills to build relationships with students and their families.
• Ability to work independently and as part of a team.
• Basic knowledge of academic programs and career options in higher education.
• Proficient in using computer applications and telecommunication tools.
• Strong organizational skills and attention to detail.
• Problem-solving abilities to address student queries effectively.