Academic Counsellor

Company Description Coding Blocks is an education company focused on creating skilled software developers and entrepreneurs who can drive innovation and impact. The organization addresses the gap between traditional engineering education and the rapidly evolving IT industry by offering current, industry-relevant learning experiences. Its programs are designed to improve employability and help learners secure strong roles in technology while being productive from their first day at work. Coding Blocks collaborates with experienced professionals and mentors to deliver practical training that goes beyond theory. The team is committed to empowering learners with the skills and confidence needed to succeed in modern tech careers.

Role Description This is a full-time, on-site Academic Counsellor role based in New Delhi. The Academic Counsellor will guide prospective and current learners in selecting suitable courses and learning paths based on their interests, background, and career goals. Responsibilities include conducting one-on-one counseling sessions, responding to inquiries via calls, messages, and emails, and providing accurate information about programs, schedules, and outcomes. The role involves tracking learner progress, offering academic support and guidance, and coordinating with teaching and operations teams to address learner concerns. The Academic Counsellor will also support outreach activities, participate in information sessions and events, and maintain organized records of interactions and follow-ups.

Qualifications

• Strong Student Counseling and Career Counseling skills to support learners in making informed academic and professional decisions.
• Experience in Academic Advising and Education, preferably in technology or higher education environments.
• Excellent Communication skills, including clear spoken and written English, active listening, and empathetic engagement.
• Ability to convert leads that are given and convert them
• Comfort working with CRM or student management tools and basic office software (spreadsheets, presentations, email).
• Proactive, organized, and outcome-focused, with a strong interest in technology education and learner success.