Job Description

Location: One-north
Working Hours: Mon-Fri Office Hours

Provide administrative support for the day-to-day operations of Community Care programmes and services.
Perform data entry, appointment scheduling and service billing accurately and in a timely manner.
Maintain and update operational databases and systems in accordance with established guidelines and procedures.
Coordinate staff onboarding and offboarding activities, including system access requests, equipment provisioning and account termination.
Ensure new hires receive the necessary access rights, equipment and resources on their first day of work.
Ensure all access rights are terminated and equipment is recovered promptly upon staff departure.
Manage and respond to enquiries received through phone calls and other communication channels.
Provide professional, responsive and timely assistance to residents, partners and internal stakeholders.
Escalate enquiries or issues appropriately when required.
Monitor and maintain inventory levels of consumables, equipment and operational supplies.
Coordinate procurement and replenishment activities to ensure operational readiness.
Maintain accurate inventory records and support logistical arrangements as required.
Support community events, outreach programmes and related activities when required.
Undertake other duties, assignments and projects as directed by the supervisor.

Min. Diploma in any discipline.
At least 2 years of relevant working experience in administration, operations or customer service.
Strong organisational and administrative skills, with excellent attention to detail and accuracy.
Proficient in Microsoft Office applications, particularly Word, Excel and PowerPoint.

Interested candidates, kindly send a copy of your resume to: [Confidential Information]

Jessica Fong Zhi Tong [R1879124]

Email Address: [HIDDEN TEXT]

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