Role:

Must have skill:

Good to have skill:

HRO Skill Hire to Retire,
Should be comfortable with 24/7 flexible shift timings including night and rotational shifts.

Role Summary:

We are seeking HR Operations Associates to support endtoend HiretoRetire (H2R) processes for a global client.
The role involves delivering Tier1 HR Helpdesk services, executing H2R transactions, and partnering with global HR teams.
German language fluency is mandatory.

Requirement location: Whitefield, Bangalore, India

Key Responsibilities:

A. HR Helpdesk & Advisory (Tier1)

Handle HR queries related to Compensation, Benefits, Payroll, L&D, Timekeeping, Workday transactions, Recruiting, and Performance Management.
Provide voice and nonvoice support in German and English.
Manage and resolve tickets across multiple HR queues.
Support hightouch cases such as pay-out, health and wellness related support.

B. Hire-to-Retire Transactional Activities

Process Workday HCM updates across the employee lifecycle.
Support onboarding activities including document verification and background checks.
Coordinate offboarding workflows including exit documentation.

C. Learning and Development

familiarity with end-to-end workflows within learning administration
Is able to co-ordinate and calibrate with different stakeholders
Ensures managing vendor co-ordination, invoicing and learning event administration

D. Data & Quality

E. Continuous Improvement

Required Skills & Qualifications:

Fluency in German (B2/C1+).
Bachelor's degree in HR, Business, Commerce, or related fields.
1–5 years of HR Shared Services experience.
Hands-on experience with HR systems such as Workday, ServiceNow, or SuccessFactors.

German Language Expert