Page Layouts, JIRA, Validation Rules, Confluence, Record Types, Agile Scrum methodologies, Visio, Salesforce Field Service, Salesforce Service Cloud, Salesforce Flow, Einstein AI, Case Management, Lucidchart, entitlements, Salesforce Experience Cloud, Omni-Channel, Knowledge Base

Ms Excel, MS Visio, Json, JIRA, Sql, Xml, NICE Actimize IFM, Fraud Management, Payment Systems, Agile Delivery Tools, Business Analysis, Data Mapping, Fraud Analytics, MS Teams, Data Validation

control testing , Power Bi, Automation Tools, audit and evidence coordination, control and remediation tracking, issue and exception management, Powerpoint, ServiceNow reports and dashboards, Visio, PMO governance, Regulatory Compliance, third-party risk, project and action tracking, ServiceNow GRC IRM concepts, UAT release change coordination, advanced Microsoft Excel, reporting and data analysis, risk and issue management, dashboards and MIS, ITGC policy and compliance management

Rest Apis, Agile, Postman, Product Implementation, System Migration, Json, Product Development, API integrations, Loan origination workflows, BPMN process flows, data models

workflow optimization , Sql, Cloud Technologies, Java, Blue Prism, Business Process Automation, Automation Frameworks, Automation Anywhere, Requirements Gathering, Python, Uipath, Digital Transformation, Process Improvement, Bot Implementation Methodologies, Stakeholder Management, Process Mapping, Agile Delivery Methodologies, Documentation, Process Discovery, Data Analysis