Location:India - Ahmedabad, Hyderabad, Mumbai

Exp-4-6

In-person interview mandate

ay-to-day management of the India Resource Management team
Critical contributor to success of work allocation, assignment & scheduling function
Daily use of Pro Staff system to enter and update schedules, monitor and resolve conflict
Ability to foster relationships at all levels to become an influencer
Champion the charge for the continuation of global scheduling
Understand tax tasks, associated deadlines, and skills necessary to make sound staffing planning and assignment decisions
Ability to recommend use of automation where applicable and identify areas for efficiencies and improvement
Create and implement standardized process for staffing updates within niche groups and ensure its implementation
Work with management team on high level conflicts
Proactively on-board new hires – build out standard practice; document, implement and ensure consistency
Proactively build out schedules for new hires
Proactively manage off-boarding and backfill of work and notification process to appropriate client partners
Daily monitoring of time entry and billable hours reports along with follow up to niche leaders
Prepare various reports and presentations for Senior Leadership
Work closely with RM to identify and resolve employee issues
Become familiar with all firm policies to advise and execute Alternative Work Arrangements, Personal Leave of Absence, etc.
Prepare and Review resource management related MIS / Reporting / Dashboards

A successful candidate would have the following attributes:

Proven track record of strong people management skills to collaborate, advise, recommend and provide counsel, direction and developmental feedback to RM team
Must possess exemplary customer service focus
Must possess strong analytical, organization and relationship building skills
Excellent written and verbal communication skills
Ability to work with varied personalities
Ability to be a strong team player and take on less than desirable tasks when necessary
Enjoy working in fast paced environment
Ability to juggle competing priorities and demonstrate a strong sense of urgency
Understand the need for flexibility as dictated by our industry
Experience with Prostaff or other scheduling software; experience with Workday a plus

Basic Qualifications:

Master's or equivalent through regular academic programs. MBA preferred
Resource Planning & Management experience: 4+ years (Preferably in US process)
Familiarity with tax filing procedures and regulations (US Clients)
Skilled in the use of tax software and Microsoft Office, especially Excel and Outlook
Well organized, extremely accurate, strong attention to detail, and reliable
Ability to multitask
Capable of working under pressure to meet stringent deadlines

US Tax Resource Management Deputy Manager