Location:India - Ahmedabad, Hyderabad, Mumbai
Exp-4-6
In-person interview mandate
- ay-to-day management of the India Resource Management team
- Critical contributor to success of work allocation, assignment & scheduling function
- Daily use of Pro Staff system to enter and update schedules, monitor and resolve conflict
- Ability to foster relationships at all levels to become an influencer
- Champion the charge for the continuation of global scheduling
- Understand tax tasks, associated deadlines, and skills necessary to make sound staffing planning and assignment decisions
- Ability to recommend use of automation where applicable and identify areas for efficiencies and improvement
- Create and implement standardized process for staffing updates within niche groups and ensure its implementation
- Work with management team on high level conflicts
- Proactively on-board new hires build out standard practice; document, implement and ensure consistency
- Proactively build out schedules for new hires
- Proactively manage off-boarding and backfill of work and notification process to appropriate client partners
- Daily monitoring of time entry and billable hours reports along with follow up to niche leaders
- Prepare various reports and presentations for Senior Leadership
- Work closely with RM to identify and resolve employee issues
- Become familiar with all firm policies to advise and execute Alternative Work Arrangements, Personal Leave of Absence, etc.
- Prepare and Review resource management related MIS / Reporting / Dashboards
A successful candidate would have the following attributes:
- Proven track record of strong people management skills to collaborate, advise, recommend and provide counsel, direction and developmental feedback to RM team
- Must possess exemplary customer service focus
- Must possess strong analytical, organization and relationship building skills
- Excellent written and verbal communication skills
- Ability to work with varied personalities
- Ability to be a strong team player and take on less than desirable tasks when necessary
- Enjoy working in fast paced environment
- Ability to juggle competing priorities and demonstrate a strong sense of urgency
- Understand the need for flexibility as dictated by our industry
- Experience with Prostaff or other scheduling software; experience with Workday a plus
Basic Qualifications:
- Master's or equivalent through regular academic programs. MBA preferred
- Resource Planning & Management experience: 4+ years (Preferably in US process)
- Familiarity with tax filing procedures and regulations (US Clients)
- Skilled in the use of tax software and Microsoft Office, especially Excel and Outlook
- Well organized, extremely accurate, strong attention to detail, and reliable
- Ability to multitask
- Capable of working under pressure to meet stringent deadlines
